Refund Policy | Phoebessays

30-Day Money-Back Guarantee

We want you to be completely satisfied with Phoebessays. If you're not happy with your purchase, we offer a straightforward refund policy.

Pro Subscription ($9/month)

Full refund if requested within 30 days of your initial purchase
No questions asked — simply contact us and we'll process your refund
Refunds are processed within 5-10 business days back to your original payment method
After 30 days, you can cancel anytime to prevent future charges, but previous payments are non-refundable

Single Paper Purchases ($1.99)

Refund available within 7 days of purchase if the paper does not match its title or description
Since digital content is delivered immediately, refunds for change of mind are not available for single purchases

How to Request a Refund

To request a refund, contact us through any of the following:

WhatsApp — linked in the footer
Social media — Facebook, Instagram, or X (Twitter)

Please include your email address and the date of purchase so we can locate your transaction quickly.

Cancellations

You can cancel your Pro subscription at any time. When you cancel:

You retain access until the end of your current billing period
No further charges will be made
Your account reverts to the free tier

Exceptions

We reserve the right to deny refunds in cases of abuse, including but not limited to repeated refund requests, bulk downloads before requesting a refund, or violation of our Terms of Service.