Abstract
A staffing model for loan processing optimizes capacity by aligning personnel allocation with workflow fluctuations, reducing bottlenecks and costs in business operations.
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Running head: OPTIMIZING LOAN PROCESSING CAPACITY: A STAFFING MO
Optimizing Loan Processing Capacity: A Staffing Model Approach
Phoebessays
February 12, 2026
Abstract
Assignment-6 Problem: The manager of a loan processing department wants to know how many employees will be needed over the next several months to process a certain number of loan files per month so she can better plan capacity. Different types of products, such as a 30-year fixed rate mortgage, 7/1 A R M, F H A loan, or a construction loan, each varying in complexity and time to complete. Data: Forecasts: 600 loan applications in May, 700 in June, 800 in July, and 800 in August. Each employee works productively for 7.5 hours each day, and there are 22 working days in May, 20 in June, 22 in July, and 22 in August. Predict the number of full time equivalent (F T E) staff needed each month to ensure that all loans can be processed (use StaffingModel.xlsx dataset). Submission: Please submit screenshot of excel output (example given below). Instructions: Please see lecture slides-24 and 25 of Chapter-11.
APA 7th Edition— Title centered and bold, double-spaced throughout, 1" margins, Times New Roman 12pt. First line of each paragraph indented 0.5". Running head on first page only.
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