Compassionate Leadership: The Essential Qualities of an Exemplary Funeral Director

Abstract

Instructor’s Name The funeral director plays a crucial role in making funeral arrangements for their loved ones. it takes a special person to play the role of a funeral director due to the critical mandate of all aspects of planning a funeral. According to (Thompson 1991) a funeral director is a salesperson for the funeral home and plays a crucial role in scheduling funerals and helps family members make the most important decisions concerning their funeral proceedings. Death is very painful and families need an ideal place for to share feelings for their loved ones. Funeral directors provide a safe environment for healthy grieving. The role of a funeral director is delicate and complicated since it requires adequate care in making their clients come to terms with the shock of their loved ones. A funeral director ought to have exceptional personality traits and qualities to depict exemplary performance. One most eminent characteristics of a funeral director are empathy. Being empathetic is not something that most people have. It takes someone courage to walk in the shoes of the bereaved and enhance a calming moment for them. they also ought to have emotional fortitude. Loss is painful, and it is necessary for a funeral director not to let feelings of grief overpower their composure. Service heartedness is a quality necessary for a funeral director. It is the role of a funeral director to comfort the hurting through emotional support and words of motivation. It takes courage to be a funeral director. While others cannot stand horrific occurrences, funeral directors need to stand tall amid such situations. The funeral director’s position needs courageous souls despite being haunted by the horrific nature of deaths. According to (Laderman, 2003), a funeral director’s skills cut across all dimensions including planning, coordinating, and directing a funeral home. Their work is adverse including organization, management of funeral services, maintaining a schedule, ensuring smooth workflow and running of activities, supervising embalmers and cremation service providers, and ideal decision-makers. Funeral directors, ought to possess the skills to perform such kind of work. Funeral directors are expected to portray technical skills, problem-solving skills, leadership skills, and communication skills. A good funeral director ought to be a leader in making their team achieve their goals in ensuring smoothness in carrying out funeral proceedings. A funeral director ought to have technical skills that make them conversant about the funeral industry. They ought to have been trained and have the desired knowledge in the funeral industry. They ought also to identify a problem easily ad provide adequate solutions timely and adequately. Effective communication is an ideal weapon both in writing and speech for a funeral director. People come from different ethnic backgrounds and a director needs effective communication skills to deliver efficient services to their customers. A funeral director ought to have vast knowledge of the funeral industry. They ought to have knowledge of financial bargaining to help families budget for the burial of their loved ones. they also should be aware of the operation monitoring of machines. They should also...