Effective WHS Management: Improving Contractor Safety Compliance

Abstract

BSBWHS408 Assist with effective WHS management of contractors Assessment Workbook and Instructions to Candidate Student [Author] Student [Author] Course location: DNA Kingston Training Training dates: Assessment dates: Written tasks Class activity Lecturer: Assessor: BSBWHS408 Unit Of competency [Name] Release  Comments  Release 2 This version released with BSB Business Services Training Package Version 2.0Version created to correct typographical error Release 1 This version first released with BSB Business Services Training Package Version 1.0. Application This unit describes the skills and knowledge required to assist with the work health and safety (WHS) management of contractors. The WHS management of contractors has a strong focus on compliance with WHS organisational and legislative requirements. This unit applies to individuals who either work in organisations that are supplied with services by contractors or work in organisations that supply such services. It is only concerned with the supply of on-site services to workplaces. It does not cover outworkers or contractors who supply goods, materials or products to workplaces. The unit applies to people who work in a broad range of WHS roles across all industries. NOTE: The terms 'occupational health and safety' (OHS) and 'work health and safety' (WHS) are equivalent and generally either can be used in the workplace. In jurisdictions where the Model WHS Legislation has not been implemented RTOs are advised to contextualise the unit of competency by referring to the existing State/Territory OHS legislative requirements. No licensing, legislative or certification requirements apply to this unit at the time of publication. Unit Sector Regulation, Licensing and Risk – Work Health and Safety Elements and Performance Criteria ELEMENT  PERFORMANCE CRITERIA  Elements describe the essential outcomes Performance criteria describe the performance needed to demonstrate achievement of the element 1 Assist with identifying existing contractor WHS arrangements 1.1 Apply knowledge of workplace to identify services supplied by contractors1.2 Access contracts and other relevant contract documentation, information and data1.3 Identify content relevant to contractor WHS arrangements 1.4 Assist with identifying workplace policies, procedures, processes, systems, practices and activities relevant to contractor WHS arrangements 2 Assist with evaluating contractor WHS arrangements and making improvements as required 2.1 Apply knowledge of WHS legislation to assist with determining if contracts and workplace policies, procedures, processes, systems, practices and activities comply with WHS legislative requirements2.2 Apply knowledge of best practice and workplace WHS information and data to assist with evaluating effectiveness of contractor WHS arrangements2.3 Assist with identifying areas of contractor WHS arrangements needing improvement2.4 Assist with developing, implementing and evaluating improvements to contractor WHS arrangements Foundation Skills This section describes language, literacy, numeracy and employment skills incorporated in the performance criteria that are required for competent performance. Skill  Performance Criteria  Description  Reading 1.1, 1.2, 1.3, 1.4, 2.1, 2.2 Interprets and analyses complex legal and organisational texts relevant to contractor WHS arrangements Writing 2.1-2.4 Uses structure, layout and language suitable for a range of audiences when preparing evaluation reports and other communications Oral communication 1.4, 2.1-2.4 Uses language suitable for audience to present information, offer opinions or provide advice about WHS contractor arrangements Navigate the world of work 1.4, 2.1, 2.2 Takes responsibility for adherence to legal and regulatory responsibilities and organisational policies and procedures Keeps up to date on changes to legislation or regulations and organisational policies and procedures Interact with others 1.4, 2.1, 2.2, 2.3, 2.4 Cooperates with others as part of contractor WHS arrangement processes, and contributes to specific activities requiring joint responsibility and accountability Understands what to communicate, with whom and how Get the work done 2.1, 2.2, 2.3, 2.4 With assistance, determines priorities and sequences the steps in clearly defined tasks and identifies and assembles the resources required Uses formal decision-making processes, setting or clarifying goals,gathering information and identifying and evaluating choices against a set of criteria Unit Mapping Information Code and title  current version  Code and title previous version  Comments  Equivalence status  BSBWHS408 Assist with effective WHS management of contractors Release 2 BSBWHS408 Assist with effective WHS management of contractors Release 1 Updated to correct typographical error Equivalent unit Links Companion Volume implementation guides are found in VETNet - https://vetnet.education.gov.au/Pages/TrainingDocs.aspx?q=11ef6853-ceed-4ba7-9d87-4da407e23c10 Assessment requirements [Author] Release  Comments  Release 2 This version released with BSB Business Services Training Package Version 2.0 Version created to correct typographical error Release 1 This version first released with BSB Business Services Training Package Version 1.0. Performance EvidenceEvidence of the ability to: assist with identifying existing contractor services including , labour hire and temporary workers, cleaning, catering, security, maintenance, repairs, installations and alterations and major contracts and projects as relevant to the organisation access contracts for the identified services including formal contracts to supply services, documents related to the contracts and any undocumented understandings and agreements assist in identifying contractor work health and safety (WHS) arrangements including actual contractor work processes, procedures and activities and organisational policies, procedures and systems assist with evaluating contractor WHS arrangements for compliance and effectiveness in terms of: - WHS legislative requirements- best practice- workplace WHS information and data assist with identifying areas of contractor WHS arrangements that need improvement and in developing, implementing and evaluating improvements. Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.Knowledge EvidenceTo complete the unit requirements safely and effectively, the individual must: describe the nature and range of the contexts, situations and arrangements where contractor services are supplied to the organisation outline contractor WHS arrangements with reference to the relevant commonwealth and state or territory WHS Acts, regulations, codes of practice and standards outline organisational WHS policies, procedures, processes and systems that are relevant to contractor services list the duties, rights and obligations of individuals and parties as specified in relevant WHS legislation with regard to the supply of services to workplaces by contractors detail best practice in WHS management of contractors with regard to policies, procedures, processes, systems, methods and arrangements identify internal and external sources of information and data that are relevant to contractor WHS arrangements and how to access them.Assessment Conditions Assessment must be conducted in a safe environment where evidence gathered demonstrates consistent performance of typical activities experienced by individuals carrying out work health and safety duties in the workplace and include access to: relevant Acts, regulations, codes of practice, licensing requirements, standards relevant WHS data office equipment and resources case studies or, where possible, real situations interaction with others Assessors of this unit must satisfy the requirements for assessors in applicable vocational education and training legislation, frameworks and/or standards.Assessment Plan Assessment Brief description of assessment purpose to candidate RelatedCriteria Date of assessment Formative Summative Written tasks In this assessment, students are required to complete a series of written tasks which will demonstrate the following performance evidence of the ability to: Assist with identifying existing contractor services including , labour hire and temporary workers, cleaning, catering, security, maintenance, repairs, installations and alterations and major contracts and projects as relevant to the organisation Access contracts for the identified services including formal contracts to supply services, documents related to the contracts and any undocumented understandings and agreements Assist in identifying contractor work health and safety (WHS) arrangements including actual contractor work processes, procedures and activities and organisational policies, procedures and systems Assist with evaluating contractor WHS arrangements for compliance and effectiveness in terms of:- WHS legislative requirements- best practice workplace - WHS information and data Assist with identifying areas of contractor WHS arrangements that need improvement and in developing, implementing and evaluating improvements. The following knowledge evidence will also be demonstrated: describe the nature and range of the contexts, situations and arrangements where contractor services are supplied to the organisation outline contractor WHS arrangements with reference to the relevant commonwealth and state or territory WHS Acts, regulations, codes of practice and standards outline organisational WHS policies, procedures, processes and systems that are relevant to contractor services list the duties, rights and obligations of individuals and parties as specified in relevant WHS legislation with regard to the supply of services to workplaces by contractors detail best practice in WHS management of contractors with regard to policies, procedures, processes, systems, methods and arrangements 1.1 1.4 1.2 1.4 2.1 2.2 2.3 1.3 2.1 1.4 1.1 1.32.1 2.2 Class Activity Create a documented process that will demonstrate the following : Create a procedure to employ a team of contractors.Include: the WHS requirements, Organisational responsibilities and Duty of Care, Assessment of contractors, Required documents, Training and Inductions, including what the induction requirements are. Consultation and Communication process, Regulator and Notification process, include the regulatory authorities concerning this project. Examples of the tender selection procedures, Compliance agreement, A statement of records that need to be kept Evaluation and Monitoring process 1.1 1.2 1.3 1.4 2.1 2.2 2.3 Reasonable adjustment Reasonable adjustment may be considered under the circumstances of having medical requirements, an intellectual or physical disability. Reasonable adjustment will be considered and appropriate changes will be to enable a fair and flexible approach to assessments. Consideration will also be given for language, literacy and numeracy and cultural or religious obligations. Allowable Reasonable Adjustment (Strategy to meet unique participant’s needs) Resource Requirements for Assessment Supplementary Evidence (Provided by candidate as agreed) Privacy Policy I agree to undertake the assessment, in the knowledge that information gathered, will only be used for training, assessment and professional development purposes and can only be accessed by my lecturer, assessor, manager or DNA Kingston Training For the Government to assess an individual’s entitlement to Commonwealth assistance. The College will be required to disclose this information to the Department of Training and workforce Development (DTWD) & Department of Education, Department of Home Affairs. They will store the information securely in the VET FEE-Loans system. DHA may disclose information to the Australian Taxation Office. Personal information gathered for these purposes will not otherwise be disclosed without the individual’s consent unless required or authorised by law. Appeals Information for Complaints & Appeals policies can be found in the Student Handbook or on the web site: www.dnakingston.com.au Candidates have the right to challenge the assessment decisions made by the assessor on a unit of competence. Assessment Agreement and Declaration Unit of competence: BSBWHS408 Assist with effective WHS management of contractors Candidate [Author] Assessor names: Methods of Evidence to be collected: Written tasks Class Activity Please complete the declaration below by ticking each box & signing where indicated Pre-assessment checklist: I declare that : The purpose of the assessments have been fully explained I have received copies of the relevant unit of competency I have had the assessment methods explained I understand what evidence is to be collected Reassessment and my rights and the appeal system have been fully explained (Student handbook) Access and Equity policies have been explained (Student handbook) Credit transfer and RPL processes have been explained (Student handbook) Privacy policy has been explained (Student handbook) Declaration: I declare that : I have discussed any special needs to be considered during assessment with the assessor This assessment is my original work and no part of it has been copied from any other source except where due acknowledgement is made. No part of my assessment will be written for me by any other person except where such collaboration has been authorised by the teacher concerned. I will not provide previously submitted this work for this or any other program/unit. I will not allow my work to be copied by another person I give permission for this work to be reproduced, communicated, compared and archived for the purpose of detecting plagiarism. I give permission for a copy of my marked work to be retained by the School for review and comparison, including review by external auditors. I understand that plagiarism is the presentation of the work, idea or creation of another person as though it is your own. Plagiarism occurs when the origin of the material used is not appropriately cited. . I Agree to undertake the Assessment I agree to undertake the assessment, in the knowledge that information gathered, will only be used for training, assessment and professional development purposes and can only be accessed by my lecturer, assessor, manager or DNA Kingston Training. Candidate [Author] Date: Candidate signature: Assessor [Author] Date: Assessor signature: Assessment 1 Written tasks Instructions to students: Why do I need to do this assessment?The purpose of this assessment is to ensure that the required performance evidence has been demonstrated. Who will complete this assessment?All students undertaking the unit BSBWHS408 Assist with Effective WHS Management of Contractors When this assessment will take place?The tasks are to be completed throughout the duration of the unit. This assessment must be successfully completed and deemed “Satisfactory” by the end of the unit. Where is the location of this assessment?This assessment is to be carried out at a DNA Kingston Training campus. What is this assessment? You are to complete the series of written tasks to meet required evidence. Formatting instructions: You are expected to provide neatly typed answers to the provided tasks. Please ensure that you use the following style guide for your assignment: All font to be in Arial size 11 and single-spaced; Indicate name and student number on the top left-hand corner of every page (left header); Indicate the unit code and unit title on the right-hand corner of every page (right header); Indicate the assignment question number beside each answer; and Indicate the page number on the bottom right corner of every page (right footer). How will I be assessed? Your lecturer will assess you using a marking guide. Assessment for this unit is competency based. This means that you need to demonstrate your performance evidence to the standard required in the workplace. All students are to be advised of reassessment opportunities and/or review appeal mechanisms where you have the opportunity to challenge the assessment procedures and/or assessment decisions. Please see the student handbook for clarification on the colleges’ policies on plagiarism and collusion . Please see the student handbook for clarification on the colleges’ policies on plagiarism and collusion Assessment 1 Written tasks Task Related Performance Criteria Question For Assessor: Satisfactory Y / N 1. 1.1 What are contractors used for? Contractors are several uses which includes, labour hire contracts, short term casual contracts, major contracts which may involve large expenditures and long term services which may take longer on the site and also, could can be used for limited access contracts. Name the differing types of contractors? Continuing outsourced work or functions Continuing work performed y labour hire workers Major contract work Occasional or intermittent work Combination of all the above What are the 2 main groups? Supervised contractors Independent contractors Explain what PCBU means and what it involves PCBU means person conducing a business or undertaking It involves employers and also others such as contractors, manufacturer, suppliers, installation people, construct or commission plant or structures, franchisees and also self employed people. Create a table and name some contractors that you have noticed on worksites (example: page 15) CONTRACTOR ROLE WHS RESPONSIBILITY Gardener Maintain the compound by weeding, watering flowers and the general cleanliness of the compound. Ensuring that the appropriate working tools are used, maintained and stored in the right place. Making sure that first aid kits is well equipped and accessible in case of accidents Ensuring signage within the compound is well displayed (smoking areas, fire assembly points) for convenience purposes. Security personnel Ensuring friendly search of visitors as they enter the premises. By identifying possible risks within the premises (theft, attacks and unruly behaviours) and safely work upon them in the best way possible without causing harm, injury or distress. Use of the right apparatus for the security checks without threatening or compromising the visitors. Ensuring the kaizen rules are in line with the parking of vehicles for easy evacuations in case of distress (fire, collapsing buildings) for minimal casualties. Give an overview of the definition of worker A worker is anyone who works for a PCBU under whatever circumstances, be it under pay or not. What are the primary duties of care requirements for a worker? Health and safety for all the workers by elimination of risks that may cause harm by all means necessary. If it is not possible to eliminate the risks, minimisation of the possible risks must be ensured by employment of appropriate control measures. Why has the word worker replaced employee? Because an employee has to be under someone but a worker can be an independent entity. A self employed person can also be a worker and a PCBU, who must ensure their own health and safety while at work. What are the regulations that contractors must comply with? WHS policies and procedures Maintain a safe working environment Should be in a position to be familiar with the environment that they are working with Should comply with their legal requirements which include risk assessment, licensing, certificates and provide a safe work environment. 41 24 4 33 1.2 What is the benefit of assessing contractors? To enable the organization to assess the suitability of the contractor and also to ensure safety performance, reduce injuries that may be work related and also develop a systematic approach to identifying hazards and risks control. As an employer, what should you do? Provide the project specification and requirements to the contractors before tendering so that it could be easy for them to decide on the nature of the job at hand and make the right decisions Employing the selection criteria so that competent contractors could be employed To access any risks to contractors and employees Maintain records of the contracting work Monitor the WHS performance, and investigate all injuries and ill health that may occur Ensuring that the company employees are aware f the hazards that could be created by the contract activity. What are some areas that an organisation would need to assess? Appropriate qualifications of the contractor, and determine whether they are licensed or authorised to perform the duty at hand. Assess the machinery, equipments and tools to be used. Access and scrutinize references provided from the past jobs done. Dig deeper into the history of workers compensation, lost time injuries and medical treatment of injuries at the work place. What is the two way relationship between contractors & the organisation? They all have to work under the WHS legislation to protect them from harm that may be caused by the activities of the company. What types of documentation should be sighted and checked before hiring? Contracts between the parties in an agreement which legal rights and obligations are created upon which the law will enforce. Contractor statement, which are required by the employing organization signed by the contractor to agree to follow the companies’ policies, procedures and codes of practice. What is the WHS regulation and its requirements concerning contractors? In any construction project, the principal constructor must prepare a written WHS management plan for the workplace prior to the work commencement. The WHS regulation requires that the names, position and health and safety responsibilities of all persons at the workplace. Name the types of Permits and examples of work carried out under them Hot work permit Confined spaces permit Confined space entry permit is issued to a person doing business at confined places and only those licensed can direct workers to the confined spaces Describe the requirements of a Confined Space Entry Permit. It must be completed by a competent person, be in writing, must contain a space or a acknowledgement which stipulates that work in a confined space has been completed and all persons have left the confined spaces. Additionally, it must specify the confined space to which the permit relates, the names of persons permitted to enter the licensed space, and must also specify the duration at which the person in the confined space will take. Finally, it must measure to control risk associated with the proposed work in the space. What code of practice does it fall under? Work health and safety risks code of practice section 67 Give an overview of all the additional requirements that a contractor must provide proof of: …... The control measures specified in a confined space permit must base on a risk assessment which should be conducted under regulation 66. In addition, i must include control measures to be implemented for the safe entry as well as detail the system of work provided under regulation 9. Provide an example copy of the differing permits – Cold, Hot, Red-hot, Confined space. A person who carries out high risk work with a crane or hoist who does not qualify to be licensed as a crane operator. A person carrying out the risk works of a heritage boiler and does not fit to be licensed as a boiler operator. 1.3 What must be included in WHS responsibilities, why and who do they include? Name, position and appropriate authority of relevant personnel They are included ensure that WHS requirements are met during the course of the project. Further, it is to define who will implement and maintain workplace and safety practices which are in line with the WHS legislation obligations. The responsibilities includes corporate management, superintendent or representative of the principal, project managers and site managers, WHS committees and the names of the contractors and subcontractors. What are the descriptions of Worker under the Act A worker is a person who carries out the work in any capacity for a PCBU which may include and entail contractor work or subcontractor. What is one of the main criteria of selecting contractors? Based on their expertise and their work health and safety records What should a PCBU provide to instil a contractor’s commitment to safety? Work health and safety information, instruction and training that should be easy to understand and at the same time, be relevant to the workplace and the work of the contractors are required to perform. Give an overview of the reasons for inductions An induction makes the contractors to feel like they are part of the company while on the other hand; the company demonstrates commitment in promoting safe working conditions. Induction further places the contractor in a position where they are able to understand the organizations expectations, ethics and values. What are induction inclusions? Review of job description which entails the explanation of premises, the site safety rules and requirements. Explanation of the contractor and the employee as well as WHS responsibilities. Orientation of the layout of the physical workplace and an explanation of where the contract work fits into the organization operations. Workplace policies, procedures and codes of practice Emergency procedures, harassment policies, health and safety policies must all be included in the induction Safe work practices as per the contractors’ role must be on the induction as well as a detailed explanation of incident reporting requirements as well as information of how to access health and safety information. What is the difference between an induction and a WHS induction? WHS induction is mainly done on the job training while induction is done prior to commencement of the mob designated. Quote the section of the Act that covers- WHS inductions. Section 19 - Training. Regulation 39 What does empowerment encourage? Empowerment encourages to be in control of their working environment What is a Training Needs Analysis? Where new health and safety legislation and regulations are involved or changes to the health and safety legislation occurs. What are some ways of identifying the training needed? Where a gap needs to be filled as far as the knowledge of the workers is concerned. Give an overview of Skills Audit. A skill audit is a tool that can used to identify the need for training and it encompasses of several items which include interviews with staff members and team members, formal assessments, observations, supervisor reports, sessions with team members where a Q & A activity is engaged, surveys and finally suggestions. When is training suggested? In instances whereby a need arises such as a new equipment or a technological advancement has arisen and workers need to familiarise themselves with such. Again, whenever there is a problem, trainings are called upon to fix them. What is the Hierarchy of Control ? A hierarchy risk of control is used to assist an organization in its efforts to rank the level of protection and reliability in risk elimination. Give an overview of the Hierarchy of Control and examples -Review - we have covered this in class The focus of the Hierarchy of Control entails hazard elimination at the first level whereby if elimination is not possible, substitution comes second. The hazard is substituted with something safer and if it is not still possible, it entails the reduction of exposure to the hazard by use of administrative actions. An example of hazard substitution is the employment of engineering tools. Research the sites and find resources that offer guidance on WHS hazard control. http://www.safeworkaustralia.gov.au/sites/swa/about/who-we-work-with/state-territory/pages/authorities Give an overview of the various types of PPE in the workplace. Head protection- helmets that protect the head from getting injured from falling objects in any work environment Face protectors- These include face masks and goggles. The face masks protect someone from inhaling toxic gases and also dust. Others include the goggles and safety glasses that protect the eyes from foreign objects like debris and dust. Respirators- Used to protect the respiratory system from toxic fumes and gases and are usually worm in closed areas. Hand protection-include gloves that protect the hands form germs, chemicals and anything that may injure the hands...